Welcome to the V4L Support Center

For time sensitive issues (i.e. order changes, address corrections, etc) ... We highly recommend calling us instead of creating a support ticket. Our phone number is (847) 944-8200. Monday - Friday 9:00am-7:00pm.

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required.

Open A New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right.

Open New Ticket

Check Ticket Status

We provide archives and history of all your support requests complete with responses.

Check Status